Case Study 1

Credit Manager
"Using DecisionMaker has taken away some of the stress of credit management, I designed it myself so now, I only see the cases I need to see."

"Time, experienced staff and unlimited budgets are luxuries I don't have! D&B have recognised this and produced a system that follows my credit policy that is easy to understand and at a cost effective price."

"We sell a high margin product which I want to apply a different set of credit policy rules and with DecisionMaker I can get my users to specify the product from a drop down box. The different credit rules are then automatically applied to the product."

Junior credit employee
"I used to have a pile of things on my desk awaiting my manager's attention. Now we're using DecisionMaker, the pile (and the frustration!) has largely disappeared because I know exactly what I can deal with and what needs to be referred."

Sales person
"The time that it used to take to receive an answer about a customer's credit application has been slashed. Our credit manager has given me access to the system, so now I can pre-screen potential customers before I even visit them."