| Case Study 2
A UK company operating in the Transport Services market
uses DecisionMaker.
DecisionMaker has transformed the speed & efficiency
with which they handle their credit applications and
has automated an extremely complex credit policy.
The Credit Manager explains how her company uses
DecisionMaker:
"Before DecisionMaker we obtained credit status
reports online and then entered into a manual process
of deciding risk and calculating credit limits. This
was time consuming and tied up experienced staff. I
was under pressure to get more credit decisions with
the same number of staff.
As a result I wanted my admin to filter out
the straight forward credit decisions leaving only the
borderline and difficult decisions for experienced credit
staff to handle - giving us more time to chase outstanding
invoices and resolve queries.
My Requirements:
- specific credit recommendations that non-credit
staff can easily understand and act upon
- credit limits to be calculated automatically
- using our own credit policy and credit limit formulas
- I had a restricted budget - so the whole solution
needed to be very cost effective.
I achieved all this with DecisionMaker
- within a week of telling D&B what I wanted."
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